Buying from us:
Q1: Who can buy from Sree Murugan Tile Works?
Our products are available to everyone — whether you're a homeowner, builder, architect, or retailer. We serve individual buyers as well as bulk orders.
Q2: Can I place an order online?
Yes! You can explore and order from our full range of clay tiles directly through our e-store at your convenience.
Q3: Do you provide delivery services?
Yes, we offer delivery across India. Cost of transport may be chargeable extra.
Q4: Do you offer installation services?
We currently do not provide installation. However, our team can guide you on best practices and connect you with trusted professionals if needed.
Q5: Can I see the tiles before I buy?
Absolutely. You can visit our display center at our factory at Pavoorchatram to see samples in person. Reach out to us to find a dealer near you.
Q6: Do you supply for large projects or bulk orders?
Yes, we regularly supply tiles for residential and commercial projects. Contact us directly for special pricing and support for bulk orders.
Q7: Are your tiles weather-resistant and durable?
Yes, our clay tiles are crafted to withstand varying weather conditions and are known for their durability, natural aesthetics, and long life.
Q8: What payment methods do you accept?
We accept major payment methods including credit/debit cards, UPI, net banking, and direct bank transfers through our e-store and in our physical store.
Q9:Who can I contact for support or queries?
You can reach out to our sales team through live chat, phone, or our contact form. Please click the Contact link on the top of the page. We’re happy to help you make the right choice.
Product Related:
Q10: Are clay tiles suitable for coastal or saline groundwater areas?
Clay tiles can degrade faster in such environments if not protected properly. Read our insights on brackish water impact on clay products.
Q11: How can I choose the right clay tile for my project?
Choosing the right tile depends on the application, aesthetics, and environmental conditions. Our team can guide on how to select clay tiles. Please contact us.
Q12: Do you offer advice for installation even though you don't provide the service?
Yes! We regularly share best practices and installer tips. Check out our Installation Guide.
Q13: How do I maintain clay tiles to ensure they last long?
Proper cleaning, avoiding harsh chemicals, and periodic inspection can go a long way in preserving your tiles. Learn more in our blog on clay tile maintenance.
Q14: What causes efflorescence on clay tiles and how can I prevent it?
Efflorescence is a white deposit caused by soluble salts. Our blog post explains what it is and how to manage it.
Q15: Do the tiles come with Warranty?
Yes, please look at our Warranty Policy.